Security Product Concept

User Experience Project

Secure accounts start with strong, unique passwords. In this digital age where users have many accounts, this is often unrealistic without a password manager. It seems that even password managers have vulnerabilities and can be breached.

This is a project concept for a password manager that uses cutting-edge technologies to makes managing passwords easy and secure. The project was completed over a 2 week sprint to build skills in rapid prototyping.

Problem

In the past six months, have you forgotten a password?

We asked this question to 40 people in an independent survey. 87.5% indicated that they have, and reported annoyance and inconvenience at the process of resetting forgotten passwords.

Market Opportunity

The average person has 100 passwords

Secure passwords contain at least 12 characters

80% of passwords are considered unsecured

Each day 6.85 million accounts are hacked

Average Password Length

User Research

How concerned are you that your password will be stolen?

How likely are you to purchase a password management product?

What devices do you use to access password-protected accounts?

How often to you reuse the same password for multiple accounts?

Convenience vs Risk

Reuse the same password for multiple accounts

Share passwords with colleagues

Use name or birthdate in passwords

Write down passwords

Target Audience

Journey Map

Market Research

Solution

How might we design a password management product that is secure, accessible to all user accounts across devices, and is convenient to use?

  • Connect via Bluetooth to any device
  • Store passwords locally with Cloud backup
  • Biometric Authentication for fast, secure access
  • Locate Fob with GPS or speaker

Use Cases

User Login

When the user is presented with login information, the Bluetooth connected Fob will be notified. Once the user authenticates with their fingerprint, the Fob transmits the login information.

Security Score

The Fob application analyzes all stored passwords and assigns a score of strong, medium, and weak. Users can easily identify weak passwords and create edit them to be more secure.

Manage Passwords

The Fob application provides a birds-eye view of all accounts to allow the user to monitor login information, devices that were used to login, as well as an overview of the password security score.

Locate Fob

When the user is unable to locate their Fob, they can search its location using GPS or ping the Fobs speaker.

Lock Account

In the event the Fob is lost, the user has the ability to lock their account.

Project Details

Group Project

Savannah College of Art & Design

Viki Suslovic, Koan Sun

Work Breakdown

  • Nora & Viki contributed equally to problem brainstorming, solutions, survey questions, cyber-security research, product use cases, and Lean Canvas generation

  • Nora was responsible for metric visualizations and User Journey map

  • Viki was responsible for product sketch, App prototype and User Persona visualizations

Project Parameters

This project was conducted over a 2 week period to quickly define the problem and prototype a solution and present a product pitch to stakeholders.

Fun Fact The hook for this presentation pitch was to be unable to log into the presentation due to wrong password credentials!